Director, Data Platform & Engineering

• 10+ years in data engineering and/or data platform management, including 5+ years leading a data platform, data engineering, and/or analytics team.
• Hands-on experience and proficiency in SQL and dbt (or a comparable transformation and orchestration solution) to transform raw source data into analysis-ready, governed tables and views.
• Demonstrated experience architecting and operating cloud data platforms (e.g., Snowflake or a comparable cloud data warehouse) at enterprise scale, leveraging pipeline orchestration (e.g., Dagster, Airflow, or similar) and EL / ETL tooling (e.g., Fivetran or similar).
• Experience designing and executing a data platform strategy end to end — from technical architecture, through data governance, to business adoption.
• Track record of translating ambiguous business requirements into clear data models, metrics, and reporting.
• Experience running an agile delivery model with a bias to action and a track record of shipping incremental business value.
• Strong communication, prioritization, and stakeholder management skills; comfortable operating as a trusted advisor to executive and business-function leaders, not just a service provider, in a dynamic environment.
• Proven people leadership: hiring, coaching, and developing a small, senior technical team.

• Direct experience with a Medallion (bronze/silver/gold) or similar layered data architecture.
• Experience with Tableau and with newer spreadsheet-native, self-service BI tools (e.g., Sigma, Omni) — particularly in extending BI to non-technical business analysts.
• Familiarity with native AI/ML capabilities within a cloud data platform (e.g., Snowflake Cortex) and a passion for leveraging AI to accelerate data engineering and analytics work.
• Experience in a B2B software/SaaS company, ideally supporting FP&A, GTM (marketing, sales, service/support), and executive data and reporting use cases.
• Ability to distill signal from noise in large, messy data sets and crisply communicate the "so what" to non-technical executive audiences.

Medallia is committed to equal pay and transparency.

The annual base salary range for this position is $155,500 - $270,000.

This position is bonus eligible.

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US.

It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors.

Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays.

Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees.

Medallia is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.

Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com.

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Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.