Director, Copy

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com .

The Director Copy is the brand voice expert/editor in chief and leads the Copy and Copyediting teams while serving as key support/partner for VP Creative Development to deliver compelling brand story that distinguishes J.Jill in a competitive marketplace and drives sales. Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in strategizing and executing direction for all creative omnichannel customer touch points—Retail, Direct, Ecommerce and any new opportunities that may develop—to establish and/or strengthen the emotional connection with new and existing customers. This role also leads the development and optimization of customer-facing content strategies across digital channels, ensuring copy is discoverable, relevant, and performant across traditional search engines and emerging AI-driven discovery platforms.

• Continuously refines brand voice and executes consistently across all customer facing touch points
• Is adept at creative copy development across all types of media.
• Partners with Design and Creative Development team in brainstorming seasonal initiatives ranging from concept themes (guides for all omnichannel creative work) to quick-turnaround market response projects
• Interprets data and translates business strategy into creative strategy; makes recommendations to senior management.
• Stays current on all new technologies and market developments.
• Creates seasonal manifestos that serve as a voice guide for corporate creative teams.