Director, CE Merchandising Operations (Onsite - Plano, TX)
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Role Overview
Role and Responsibilities
The Director, CE Merchandising Operations, serves as a senior cross-functional leader responsible for shaping and advancing retail channel strategies across the Consumer Electronics Business. Based on-site at our Plano, TX headquarters, this role provides strategic direction and organizational leadership across merchandise and deployment programs, customer account partnerships, fixture development, and field execution initiatives. The Director aligns cross-functional stakeholders — including marketing, product, supply chain, and retail partners — around a unified vision for in-store brand presence and sales performance. With accountability spanning multiple product categories, including DA, TV, AV and Monitor, as well as key customer accounts, this leader drives long-term program innovation, operational excellence, and resource optimization while ensuring consistency, quality, and measurable impact across thousands of retail locations.
Full Job Posting
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field; advanced degree strongly preferred.
- 10+ years of progressive experience in retail channel operations, merchandising, or related functions, with demonstrated leadership at the director level or equivalent.
- Proven ability to develop and execute large-scale, cross-functional strategies within a complex, matrixed organization.
- Deep knowledge of retail merchandising principles, visual merchandising, fixture design, and in-store brand execution.
- Demonstrated success building and managing senior-level customer and partner relationships.
- Strong leadership, communication, and influence skills with the ability to drive alignment across diverse stakeholders.
- Proficiency in project management methodologies and tools (e.g., Microsoft Project, Asana) and retail operations platforms.
- Analytical mindset with the ability to synthesize data, draw strategic insights, and guide data-driven decision-making.
- Skills and Qualifications
- Preferred Skills:
- Experience leading channel operations or merchandising strategy within the consumer electronics or digital appliance industry.
- Broad understanding of retail landscape trends, evolving shopper behavior, and competitive positioning.
- Demonstrated ability to lead through ambiguity, think strategically, and translate vision into organizational action.
- Track record of driving innovation in retail experience design and cross-functional program development.
- Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
- Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
- Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
- To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
- Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
- At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
- Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
- Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
- Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
About Samsung
Samsung is a global technology company specializing in consumer electronics, semiconductors, and digital solutions.
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