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Digital Transformation Specialist

الرصيص لإدارة الاملاك
Riyadh, KSA
Full Time
Mid
1 weeks ago
Business Process AnalysisBusiness Requirements DocumentationProcess MappingMicrosoft OfficeERP & CRM SystemsUser Acceptance Testing (UAT)
Free

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Key skills for this role

Business Process AnalysisBusiness Requirements DocumentationProcess Mapping
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Job Purpose

  • Support and drive the organization's digital transformation initiatives by analyzing and improving business processes, gathering business requirements, enhancing the utilization of digital systems, and proposing digital solutions that improve operational efficiency and enhance the internal user expe

Key Responsibilities

  • Analyze existing business processes and identify opportunities for improvement.
  • Gather business requirements from different departments and translate them into clear functional requirements.
  • Document and maintain business processes and workflows.
  • Propose digital transformation initiatives that simplify processes and improve operational efficiency.
  • Coordinate with business units to support the successful execution of digital transformation initiatives.
  • Collaborate with IT and development teams to enhance existing digital systems.
  • Participate in User Acceptance Testing (UAT) for new systems and system enhancements before deployment.
  • Prepare user guides and supporting documentation for newly implemented systems and digital features.
  • Provide training and support to end users to maximize the adoption of digital solutions.
  • Research emerging digital technologies and evaluate opportunities to apply them within the organization.
  • Prepare periodic reports on digital transformation initiatives and their progress.

Experience

  • 2–4 years of experience in Digital Transformation, Business Analysis, Process Improvement, IT Project Coordination, or a related field.

Technical Skills

  • Business Process Analysis
  • Business Requirements Documentation
  • Process Mapping
  • Microsoft Office
  • ERP & CRM Systems
  • User Acceptance Testing (UAT)

Soft Skills

  • Analytical Thinking
  • Problem Solving
  • Communication Skills
  • Coordination & Collaboration
  • Time Management
  • Documentation Skills
  • Continuous Learning
  • Teamwork

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