Digital Services Field Support Technician

Diploma or degree in Information Technology, Computer Science, or a related discipline.

5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.

Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.

Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.

Familiarity with ServiceNow an asset.

Knowledge of IT asset management, hardware lifecycle management, and inventory controls.

Excellent customer service, communication, and interpersonal skills.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Ability to work independently while collaborating effectively as part of a team.

Valid driver's license and ability to travel to offices and project sites as required.

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.