dayforce
Digital Records and Operations Coordinator
WCD
Edmonton, CAN
Full-time
Mid
Onsite
Discovered 1 weeks ago
Content Server
Free
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Key Skills for This Role
Content Server
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Key Responsibilities
- Coordinate digitization workflows from records intake through quality review, final verification, and repository update.
- Review inventories, images, metadata, and documentation for accuracy, completeness, and compliance.
- Investigate and resolve image quality issues, metadata inconsistencies, inventory variances, and processing exceptions.
- Administer SharePoint, Content Server, permissions, repository content, metadata standards, and related workflows.
- Maintain tracking systems, audit records, inventory controls, operational documentation, and chain-of-custody records.
- Coordinate records retrieval, transfer, storage, delivery, return, and priority processing with internal teams and vendors.
- Monitor vendor performance, service levels, timelines, quality results, and operational risks.
- Compile and validate operational data; prepare reports, dashboards, metrics, and performance summaries.
- Identify and support improvements to information quality, workflow efficiency, system use, and service delivery.
- Provide procedural guidance and user support for records processes, digital repositories, and business systems.
Qualifications & Experience
- Diploma or certificate in Information Management, Records Management, Library and Information Studies, Business Administration, Information Technology, Data Management, or a related field.
- Several years of relevant experience in information management, digital records, systems administration, quality assurance, operational coordination, or data management.
- Experience with SharePoint, Content Server, electronic document management systems, repositories, databases, and workflow tools.
- Knowledge of records lifecycle management, information governance, metadata, classification, information architecture, and data quality practices.
- Strong spreadsheet, reporting, analytics, problem-solving, communication, and organizational skills.
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