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Digital Project Manager
A.K.A New Media
Toronto, CAN
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
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The Role
Project Management - Managing and tracking the status of project plans, scope and budgets; Managing budget control reports/project tracking reports; Supporting and managing project team members, managing quality of projects, etc.
Account Coordination – Support project discovery & reflection, capturing meeting minutes, content and asset gathering; Setting, and managing client expectations, update management; Seeking new opportunities with existing clients, keeping detailed and accurate client accounts.
Client Relations - Proactively maintaining and deepening ongoing client relationships
Client Strategy Development - Participating in the research and discovery phases of projects; Developing reflection documents and writing creative briefs
Client Training - Training clients on the use of Content Management Systems and other web related best-practices.
Communications - Supporting the creation of content for e-Newsletters, corporate website and industry publications
General Marketing Support - Gathering client testimonials, success metrics, support writing/editing/contributing to AKA's marketing efforts, etc.
Business Development - Support A.K.A.'s business development efforts
Other duties as assigned
Qualifications
- 2+ years of digital project management experience (agency and formal project management training an experience is preferred)
- Experience managing complex website projects
- Experience with project management tool (e.g., MS Project, Asana, Basecamp, Forecast, Bugherd, etc.)
- Proven time and priority management skills; Able to manage tasks efficiently and to multi-task
- Ability to manage client expectations, requests, and challenges calmly, effectively, and professionally
- Strong written and verbal communication skills
- Well-versed and passionate about technology and communications, with emphasis on Internet-based technology and we development (i.e. Social media, web design, etc.)
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