Digital Program Manager

5+ years of program or project management experience supporting digital, web, digital marketing, or technology initiatives for global cross-functional teams

Demonstrated experience independently managing complex initiatives from intake and planning through execution, launch, and post-launch evaluation

Proven ability to manage multiple concurrent programs with interconnected timelines, stakeholders, priorities, and dependencies

Strong background in roadmap planning, dependency management, risk mitigation, stakeholder alignment, and launch coordination

Experience partnering across multidisciplinary teams such as Email, Web, Product Marketing, Creative, Content, SEO, UX, Analytics, or Engineering

Strong written, verbal, and presentation skills, with the ability to communicate effectively with audiences ranging from delivery teams to leadership

Experience using project and program management platforms such as Jira, Asana, Monday.com, Confluence, or comparable tools

Strong organizational, prioritization, and problem-solving capabilities, with the ability to work autonomously in a global, matrixed, remote environment

Experience supporting enterprise SaaS, technology, or global corporate websites and digital marketing programs

Experience with program management practices supporting Email and Web channels, including campaign or release planning

Familiarity with digital analytics, experimentation, and optimization platforms such as Google Analytics, Adobe Analytics, Looker, Tableau, Optimizely, or related tools

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys CloudTM is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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