Digital Product Manager

• B.A. or B.S. degree or equivalent work experience
• 10+ years of experience in digital product management or product ownership
• Demonstrated experience delivering digital products in agile or product-centric environments
• Strong problem-framing, prioritization, and decision-making skills grounded in customer and business outcomes
• Experience working closely with engineering and design teams
• Ability to use data, metrics, and experimentation to guide decisions
• Excellent communication and stakeholder management skills
• Experience operating in a product-centric delivery model, including quarterly planning cadences and outcome-based prioritization
• Product management certification or formal training
• Familiarity with P&C domains such as underwriting, claims, policy administration, billing, or customer service
• Experience with core insurance systems, digital portals, or workflow automation
• Experience using AI copilots in product management, analytics, or delivery workflows
• Exposure to AI-enabled insurance use cases (e.g., decision support, document ingestion, knowledge assistants)
• Experience in using AI copilots to accelerate discovery, backlog management, delivery, and learning while maintaining strong human judgment, accountability, and governance appropriate for a regulated insurance environment is a strong plus
• Experience setting up or scaling Copilot-enabled SDLC processes in partnership with engineering and platform teams
• Familiarity with defining AI usage guardrails, workflows, and success metrics across the product and delivery lifecycle
• Experience balancing delivery acceleration with security, compliance, and audit requirements in regulated environments
• Experience with coaching product managers in product thinking is a plus
• Experience in guiding shifting IT to modern, product-centric organization
• Communicator: Communicates clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional language
• Business Environment: Has a thorough understanding of our industry, the relevant business landscape, and trends in growth and insurance environments; can spot early indicators of change and apply strategies to adapt quickly
• Independent: Is highly self-motivated and directed. Demonstrates the ability to work with limited direction, communicates relevant information to the appropriate levels during times of uncertainty.
• Project Management: Has a proven track record of driving and motivating cross-functional team members to successfully implement technology or business projects
• Analytical and data-driven: Thinks analytically – a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high-quality, consumable, and consistent metrics that drive strategic objectives and priorities
• Team Player: Is responsive, flexible, and able to succeed in a team-oriented, collaborative environment, building effective working relations and partnerships with internal partners, customers, and vendors. audiences

The pay range for this role is shown below.

decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $154,845-$189,255. The full pay range is $129,038-$215,063.
• Outside Greater Seattle area target pay range: $136,654-$167,022. The full pay range is $113,879-$189,797

Greater Seattle Area is defined as working within approximately 100 miles of Seattle.

Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares.

In addition, as a benefits-eligible employee, you are:

• covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
• eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

PEMCO provides the following paid leave programs for benefits-eligible employees in their first year of PEMCO employment:

• Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
• Granted four (4) floating holidays immediately upon hire.
• Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
• Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
• Paid time off for bereavement, jury duty, and employee volunteering in the community.

Other miscellaneous benefit programs offered by PEMCO include:

• Flexible Spending Accounts.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Employee Assistance Program.
• Well-being program.
• Discretionary taxable gifts and gift cards.
• And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.

Other compensation, depending on role, contributions, and performance, may include:

• Discretionary bonuses.
• Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
• Employee referral bonuses.
• Shift differential pay.

At PEMCO, we celebrate and support our differences.

We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish.

PEMCO is honored to be an equal opportunity workplace.

We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Applicants have rights under Federal Employment Laws:

• Family and Medical Leave Act (FMLA)