indeed
Desktop and Site Support Engineer
TP
Rajasthan, IND
Mid-Senior
Onsite
Discovered Yesterday
Desktop and site technical supportHardware troubleshootingSoftware troubleshootingFault rectificationIT infrastructureProblem escalation
Free
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Desktop and site technical supportHardware troubleshootingSoftware troubleshooting
Role Overview
Provide day-to-day technical support to employees for a range of hardware and software systems.
The role includes troubleshooting, fault rectification, problem escalation, and timely resolution of user issues.
The position operates independently within established standards and is expected to improve daily activities and processes.
Key Skills for This Role
Desktop and site technical supportHardware troubleshootingSoftware troubleshootingFault rectificationIT infrastructureProblem escalation
Full Job Posting
Company Overview
Teleperformance provides customer experience management and omnichannel support services to global companies.
The company describes a culture focused on employee development, support, inclusion, and work-life balance.
Job Description
Provide day-to-day technical support to employees for a range of hardware and software systems.
The role includes troubleshooting, fault rectification, problem escalation, and timely resolution of user issues.
The position operates independently within established standards and is expected to improve daily activities and processes.
Experience and Knowledge
- Relevant professional or university degree-level knowledge is typically expected.
- Approximately 1–2 years of practical professional experience in the relevant area is expected.
- The role may formally lead more junior coworkers and set day-to-day operational objectives.
Core Responsibilities
- Diagnose problems through discussion with users and resolve technical issues.
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