B2B Sales Account Manager

About Teleperformance

Role Overview

Work Arrangement

• The role is based in a Toronto office at Eglinton East or The Well in downtown Toronto.
• The position is hybrid and has no travel requirement.

Compensation

• Annual base salary starts at $51,000.
• Bonus earning potential ranges from 5% to 30% based on bonus target performance and in-year increments.

Key Responsibilities

• Manage a dedicated portfolio of Local Services Ads clients as the primary point of contact.
• Analyze performance data and develop strategies to improve lead volume, lead quality, and budget utilization.
• Conduct account audits and performance reviews and address issues such as budget constraints, ad rank drops, and negative feedback.
• Collaborate with direct and agency clients to assess needs and improve accounts.
• Arrange client meetings and gather business information and advertising goals.
• Prioritize accounts by revenue and verticals to support KPI target attainment.
• Maintain Local Services Ads knowledge and prepare businesses for onboarding and account optimization.

Job Requirements

• At least one year of professional cold-calling experience is required.
• One to three years of experience in a sales-oriented environment is required.
• One year of paid advertising experience is desired.
• Candidates should be proficient in outbound engagement and client portfolio management.
• Google Ads certification is a plus.
• A college diploma or degree is required.