Design Solution Engineering

Unlike software or IT-focused solutions engineering roles, this position is rooted in mechanical engineering — applying hands-on technical knowledge of components, assemblies, and manufacturing processes to solve real design challenges for our customers.

The Solutions Engineer operates as an independent technical contributor, owning end-to-end solution development from RFQ through order and customer engagement. This role balances technical depth, customer interaction, and cross-functional execution to promote solutions to customers’ issues. Leverage industry and product knowledge to provide professional technical support to customers to maximize adoption.

What You’ll Be Doing

Promote and educate customers (design or mechanical engineers, buyers, or other professional and technical personnel) on MISUMI products and services.

Create and deliver technical presentations as a subject matter expert to design engineering groups.

Work collaboratively with the sales team to achieve growth goals.

Provide technical design support and education both internally and externally on products, including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.

Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.

Ensure compliance to quality and work as needed with Customer Service and Procurement to resolve quality claims.

Identify internal inefficiencies and suggest solutions

Generate expert technical content for webinars, seminars, videos, websites, catalogs, and other marketing collateral to increase product and brand awareness.

Perform and support market research and provide insights for the machine design industry.