Deputy Sales Manager - IS

Account objectives & forecast:

• Participate in setting detailed quantified objectives and developing detailed plans (including new opportunities).

Execution: account and relationship:

• Accomplish measures and report performance against assigned objectives of targeted accounts.
• Accomplish measures and report performance against assigned objectives of targeted accounts.
• Identify growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advance the relationships with customers in order to fully capture them.
• Introduce new products and new solutions to the customers.
• Apply the pricing policy vis-a- vis the assigned accounts.

Sales forecast:

• Develop accurate forecasts of current and prospective customers.

Customer intimacy and needs understanding:

• Establish and nurture relationship with assigned customers (management, purchasing, R&D).
• Understand customers' needs (including Technical) test potential ideas and solutions and collaborate with technical services to better serve customers.
• Gather valuable information about the market and competitors from customers and convey all necessary where appropriate.
• Collect and document (via CRM) customer knowledge and gather customer needs and feedback (including visit and call reports).

Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D, operations) and collaborate with other functions on topics related to the customer when relevant.

• B.Tech/B.E. Ceramics/Metallurgy/Chemical/Civil/Material Science with minimum 5-year experience in handling Sales functions.
• Knowledge of Steel and Refractory Industries.
• Knowledge of manufacturing process, refractory products and application of products.

• Ability to work with teams and lead decision-making processes in a team environment.
• Excellent interpersonal communication and listening ability.

• Effective negotiation skills.
• Project management skills.
• Effective communication Skills.
• Strong analytical skills.
• Excellent planning and organizational skills.
• A strong ability to be adaptable and flexible.
• Highly motivated, results oriented driven.
• Capable of handling multiple priorities.
• Able to generate multiple solutions to problems in order to troubleshoot them effectively.
• Able to collaborate with external and internal customers and stakeholders.

• Ability to interpret basic financial data.
• Proficient in MS-Office/GSuites.