Deployment Strategist (Provider)

Lead deployment planning and execution for provider customers, ensuring clear timelines, owners, milestones, and successful implementation outcomes

Partner with customer stakeholders to understand operational workflows, business priorities, change management needs, and constraints, then translate them into actionable deployment plans

Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward

Drive implementation readiness, including stakeholder alignment, training plans, rollout sequencing, risk tracking, and launch preparation

Identify blockers early and proactively resolve issues that could affect go live timelines, adoption, or customer outcomes

Help customers navigate rollout and adoption by building trust, setting expectations, and guiding them through organizational change

Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations

Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale

This is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 50% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities.

Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers

Strong understanding of provider-side healthcare workflows, operations, and organizational dynamics, either through direct experience in healthcare environments or through customer facing implementation work

Proven ability to manage complex customer engagements with multiple stakeholders across operational, clinical, IT, and executive functions

Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans

Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common

Track record of driving execution across cross functional teams and maintaining momentum through complex implementations

Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes

BA/BS Required

Direct experience working with hospitals, health systems, provider groups, or adjacent provider organizations

Familiarity with healthcare implementation challenges such as workflow redesign, stakeholder alignment, training, adoption, and operational change management

Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks across multiple customer environments

Comfort serving as a trusted advisor to customers while also handling detailed execution work

Experience with AI, digital health, clinical operations tools, or other technology deployments in healthcare settings

Familiarity with healthcare compliance and operational requirements, including HIPAA and related provider environment considerations

This role is an opportunity to help define how breakthrough AI becomes real, trusted, and effective in provider organizations. You will work at the intersection of customer partnership, operational execution, and healthcare transformation, helping ensure deployments succeed not just technically, but in the day to day workflows that matter most.

Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‐only, safety‐focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‐founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‐changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.