Deployed Engineer - LATAM

At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin.

You’ll work directly with engineers to understand their workflows, identify high-impact use cases, and deploy Devin into real production environments. You’ll lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out.

This role combines hands-on technical work, customer partnership, and rapid execution. You'll serve a broad range of clients, switching context frequently and staying ahead of issues before they become blockers. You're expected to be proactive, make judgment calls, and take ownership of outcomes.

In this role, you will:

Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin

Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor

Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization

Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team

Be the customer oracle! Exercise your product instincts to help set the roadmap

What We Value

Customer empathy — you care deeply about how engineers work and what helps them succeed

Ownership mindset — you take responsibility for results, not just tasks

Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work

Bias toward execution — you move quickly from problem to solution

Grit — you’re comfortable operating in ambiguous, high-intensity environments

Exploratory rigor — You poke at edges, ask uncomfortable questions, and would rather find problems yourself than have them find you.

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.