Department Head – Digital Solutions & Technology
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Key skills for this role
About the Role
Doha Bank seeks a Department Head to lead Digital Solutions and Technology, driving digital transformation and customer-centric solutions. The role requires strategic leadership in enterprise architecture, digital technology, and application testing, with 15-20 years of banking experience.
Key Skills for This Role
Responsibilities
- Contribute to formulation/implementation of DS&IT strategy and align Digital Solutions and Technology function
- Oversee development and implementation of policies & procedures for Digital & Technology Solutions function
- Lead development of streamlined work processes and procedures for units within the section
- Work with CDIO to optimize costs and ROI in Tech/Digital investments
- Oversee collaborative efforts with DS&IT and Business Units to identify business opportunities and challenges
- Direct team in establishing methodologies for Enterprise Architecture quality assessment
- Lead team in performing research on software and technology packages based on business needs
- Oversee/direct/assess FinTech partnerships to enable business strategy
- Allocate work deliverables and supervise direct reports, provide feedback and counseling
Requirements
- University graduate in Computer Science, Information Systems, Information Technology, Engineering or related technical discipline
- 15 20 years of total experience in financial services/banking industry
- Proven experience in program management within emerging digital landscapes
- Experience in developing digital business solutions aligned with strategic initiatives
- Significant experience in establishing EA best practices and technology transformation
- Professional certification such as PMP/Prince2 is preferable
Full Job Posting
Role Objective
- The incumbent will work closely with the CDIO in leading Doha Bank’s Digital Solutions and Technology department including Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing.
- Lead collaboration with stakeholders to identify technology opportunities and design customer centric digital solutions.
Strategic Responsibilities
- Contribute towards formulation/implementation of overall DS&IT strategy and align Digital Solutions and Technology function.
- Work with CDIO to define scope and goals of Digital Solutions and Technology strategy.
- Support CDIO in development of key performance metrics for the department.
Operational Responsibilities
- Oversee development and implementation of policies & procedures for Digital & Technology Solutions.
- Ensure documentation of long term economical and optimized solutions for technology needs.
- Lead development of streamlined work processes and procedures.
- Work with CDIO to optimize costs and ROI in Tech/Digital investments.
- Oversee collaborative efforts with DS&IT and Business Units to identify opportunities and challenges.
- Direct team in establishing methodologies for Enterprise Architecture quality assessment.
- Direct team in collaborative efforts to define data analytics requirements.
- Oversee team in analyzing business intelligence needs and determining BI solutions.
- Lead team in research on software and technology packages.
- Work with DS&IT sections, business lines, and vendors to ensure digital solutions align with business strategy.
- Oversee/direct/assess FinTech partnerships.
People Management
- Allocate work deliverables and supervise direct reports, provide feedback and counseling.
- Provide recommendations to CDIO on hiring and promotions.
- Support recruitment team in screening candidates.
- Support employees in setting career goals.
Qualification and Experience Required
- University graduate in Computer Science, Information Systems, Information Technology, Engineering or related discipline.
- Master’s degree in Management/Technology is an added advantage.
- 15 20 years of total experience in financial services/banking industry.
- Proven experience in program management within emerging digital landscapes.
- Experience in developing digital business solutions.
- Significant experience in establishing EA best practices and technology transformation.
Certifications
- Professional certification such as PMP/Prince2 is preferable.
- Industry accredited certificates in digital landscape.
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