Dental Call center agent ( Arabic only)
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Key skills for this role
About the Role
Prestige Smile Clinic is seeking a Dental Call Center Agent who speaks Arabic to handle patient calls, book appointments, follow up on leads, and manage inquiries. The role requires achieving sales targets and maintaining patient data confidentiality.
Key Skills for This Role
Responsibilities
- Answering patient calls and inquiries
- Booking and confirming appointments
- Following up with new leads and converting them into bookings
- Explaining services, offers, and basic pricing
- Managing WhatsApp and social media inquiries
- Sending appointment reminders
- Following up with potential clients and encouraging visits
- Coordinating with reception staff and doctors
- Entering patient data into the system
- Handling patient feedback and complaints
- Achieving sales targets and conversion goals
- Following up on marketing campaigns and leads
Requirements
- Ability to answer patient calls and inquiries
- Ability to book and confirm appointments
- Ability to follow up with new leads and convert them into bookings
- Ability to explain services, offers, and basic pricing
- Ability to manage WhatsApp and social media inquiries
- Ability to send appointment reminders
- Ability to follow up with potential clients and encourage visits
- Ability to coordinate with reception staff and doctors
- Ability to enter patient data into the system
- Ability to handle patient feedback and complaints
- Ability to achieve sales targets and conversion goals
- Ability to follow up on marketing campaigns and leads
Full Job Posting
Responsibilities
- Answering patient calls and inquiries
- Booking and confirming appointments
- Following up with new leads and converting them into bookings
- Explaining services, offers, and basic pricing
- Managing WhatsApp and social media inquiries
- Sending appointment reminders
- Following up with potential clients and encouraging visits
- Coordinating with reception staff and doctors
- Entering patient data into the system
- Handling patient feedback and complaints
- Achieving sales targets and conversion goals
- Following up on marketing campaigns and leads
Pay
- AED 5,000.00 AED 5,500.00 per month
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