Demand Planner

Job requirements

• Proficiency in Excel/Google Sheets (pivot tables, formulas, data analysis).

• Experience with ERP (e.g., NetSuite) and demand planning tools (e.g., Anaplan) is a plus.

• Strong, proven expertise in forecasting techniques, statistical modeling, and data manipulation.

• Strong interpersonal skills: an impactful communicator who builds strong, collaborative relationships across teams, and is able to influence across all levels.

• High ownership & accountability: a self-starter who operates with high autonomy and an execution-focused mindset, taking end-to-end accountability for the demand signal.

• Comfortable working in a fast paced environment with tight deadlines.

• Established experience in demand and/or supply planning, ideally within a fast-moving consumer goods (FMCG) or beauty environment.

• Familiarity with S&OP processes and business planning

Job responsibilities

• Own and manage a diverse SKU portfolio, including new product developments (NPD) and existing product developments (EPD).

• Translate member and customer insights into regional (UK & US) SKU level demand plans across different channels using Google Sheets and Supply Chain Planning software.

• Ensure accuracy of demand forecasts in reflecting known market activities, product launch timings and initiatives by building key relationships with Finance, NPD, Growth and Marketing teams.

• Work with NPD teams to develop launch forecasts, considering expected demand and potential cannibalization of existing products and share insights as part of the Commercial Sign off process.

• Assess the impact of promotional activity on demand forecasts and sharing insights with Finance, NPD, Supply and Marketing teams.

• Facilitate and drive key segments of the monthly Integrated Business Planning (IBP) / S&OP process, ensuring consensus across Finance, NPD, and Supply Chain.

• Partner cross-functionally and hold teams accountable to timelines, using data-driven insights to challenge assumptions and mitigate forecast risks.

• Independently build and refine demand forecasts for new regions and markets as the business expands.

• Track, analyse and report on forecast accuracy and bias, identifying root causes or variances and implementing continuous improvements.

• Work with Supply Planning to align inventory and service level targets including quarterly update of ABCD Sales ranking.

• Pro-actively manage slow-moving or obsolete stocks (SLOBS), collaborating with commercial, marketing and supply teams to reflect clearance plans in the forecast.