Delivery Manager
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Key skills for this role
About the Role
Datamatics Global Services Ltd seeks a Delivery Manager for a telecom client in Riyadh. The role involves designing and implementing IT demand, delivery, and governance frameworks.
Key Skills for This Role
Responsibilities
- Design and implement an end to end Demand Management Framework
- Establish business case development standards and benefits realization tracking
- Enable and govern Agile, Waterfall, and Hybrid delivery models
- Establish delivery assurance mechanisms, stage gates, and performance metrics
- Integrate DevSecOps governance into delivery and release processes
- Define and implement Project, Program, and Portfolio lifecycle frameworks
- Establish standards for QA, risk and issue management, dependency and milestone tracking
- Enable portfolio level reporting and executive dashboards
- Design capacity and resource management models aligned with demand forecasts
- Define procurement governance integrated with the project lifecycle
- Define and implement change management and release governance frameworks
- Configure and enable governance tools and executive dashboards
Requirements
- 10–15+ years of experience in IT Governance, EPMO, Demand & Delivery Management
- Strong experience in telecom or large regulated enterprises
- Proven expertise in demand management and portfolio prioritization
- Proven expertise in Agile, Waterfall, and Hybrid delivery governance
- Proven expertise in procurement and vendor management
- Proven expertise in financial and benefits realization governance
- Strong stakeholder management at executive level
- Hands on experience with PMO / PPM / EPMO tools and dashboards
Full Job Posting
Role Purpose
- The Head of IT Demand, Delivery & Governance will design, implement, and operationalize an enterprise wide IT Demand, Delivery, and Project Governance framework aligned with business strategy, Annual Operating Plan (AOP), regulatory obligations, and telecom industry best practices.
- The role ensures predictable delivery, transparent governance, optimized resource utilization, regulatory compliance, and measurable business outcomes.
Key Responsibilities
- Design and implement an end to end Demand Management Framework, including demand intake, classification, triage, and prioritization.
- Establish business case development standards and benefits realization tracking.
- Enable visibility and decision making across the enterprise demand portfolio.
- Enable and govern Agile, Waterfall, and Hybrid delivery models.
- Establish delivery assurance mechanisms, stage gates, and performance metrics.
- Integrate DevSecOps governance into delivery and release processes.
- Ensure predictable delivery outcomes across programs and projects.
- Define and implement Project, Program, and Portfolio lifecycle frameworks.
- Establish standards for QA, risk and issue management, dependency and milestone tracking.
- Enable portfolio level reporting and executive dashboards.
- Design capacity and resource management models aligned with demand forecasts.
- Optimize utilization of internal and external resources.
Required Experience & Skills
- 10–15+ years of experience in IT Governance, EPMO, Demand & Delivery Management.
- Strong experience in telecom or large regulated enterprises.
- Proven expertise in demand management and portfolio prioritization.
- Proven expertise in Agile, Waterfall, and Hybrid delivery governance.
- Proven expertise in procurement and vendor management.
- Proven expertise in financial and benefits realization governance.
- Strong stakeholder management at executive level.
- Hands on experience with PMO / PPM / EPMO tools and dashboards.
Key Deliverables
- IT Demand & Delivery Governance Framework
- Project, Program, and Portfolio Governance Models
- SOPs, Playbooks, and Process Documentation
- Configured Tools and Executive Dashboards
- Training Materials and Workshops
- Operational Governance Services & Handover Plan
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