Delivery Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
You run the engine room. When a client engagement is live, you are the person making sure the right things happen in the right order, at the right pace, with the right people. You are hands-on — you do not delegate all the doing, you do a lot of it yourself.
Key Skills for This Role
Full Job Posting
Overview
You run the engine room.
When a client engagement is live, you are the person making sure the right things happen in the right order, at the right pace, with the right people.
You are hands-on — you do not delegate all the doing, you do a lot of it yourself.
You will manage multiple programmes simultaneously in an environment where priorities shift, clients evolve their needs, and the team is lean.
You stay calm, stay structured, and keep everyone else on track.
Key Responsibilities
- Own delivery execution across active client engagements — workplans, milestones, dependencies, actions, escalations
- Coordinate internal and external contributors: AI strategists, consultants, technical specialists, client teams
- Run client-facing governance: status meetings, progress reporting, decision tracking, risk management
- Drive adoption and follow-through — make sure what was agreed in a workshop actually lands in a workflow
- Proactively flag risks and blockers before they become problems
- Help build and improve the venture's delivery frameworks, templates, and programme standards
- Manage multiple parallel engagements without losing quality or pace on any of them
Qualifications & Experience
- 5–8 years in project or programme management, delivery leadership, or client service — preferably in consulting, digital, or transformation environments
- Proven ability to manage complex, cross-functional programmes with multiple senior stakeholders
- Hands-on delivery instinct — you do not just track; you unblock, you coordinate, you solve
- Strong communication: written updates, spoken escalations, and meeting facilitation all land clearly
- Experience with change management, adoption programmes, or transformation delivery is a strong plus
- PMP, PRINCE2, or equivalent is a plus. What we care about more: have you actually shipped hard things in messy environments?
About Serviceplan
Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe.
Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called “House of Communication”.
Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe.
Serviceplan’s vision is ÜberCreativity!
ÜberCreativity
is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay.
We are Independent, Integrated, Innovative and International.
We operate on the model of Building Best Brands.
www.serviceplan.ae
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Serviceplan Group Middle East
Senior AI Strategist
Dubai, UAE
You are the person who makes AI feel real to a client. Not through slides and buzzwords — through prototypes, demos, and conversations that translate technology into genuine business possibility. You sit at the intersect
Senior AI Strategist
Jeddah, KSA
You are the person who makes AI feel real to a client. Not through slides and buzzwords — through prototypes, demos, and conversations that translate technology into genuine business possibility. You sit at the intersect
Delivery Manager
Dubai, UAE
You run the engine room. When a client engagement is live, you are the person making sure the right things happen in the right order, at the right pace, with the right people. You are hands-on — you do not delegate all t
Business Analyst
Jeddah, KSA
You are the link between what the client says they need and what the delivery team builds. You ask the right questions, document the answers clearly, and make sure nothing gets lost in translation between business and te
Business Analyst
Dubai, UAE
You are the link between what the client says they need and what the delivery team builds. You ask the right questions, document the answers clearly, and make sure nothing gets lost in translation between business and te
Management Consultant
Jeddah, KSA
You will shape how the client thinks about their transformation — before, during, and after delivery. You are the person who helps a senior stakeholder understand why change is needed, what it will look like, and how to
Management Consultant
Dubai, UAE
You will shape how the client thinks about their transformation — before, during, and after delivery. You are the person who helps a senior stakeholder understand why change is needed, what it will look like, and how to
Senior Project Manager
Dubai, UAE
You will be the operational anchor of a high-stakes transformation programme inside a major UAE bank. Your job is to make sure nothing slips — across timelines, stakeholders, and workstreams — while staying sharp when pr
Senior AI Strategist
Dubai, UAE
Senior AI Strategist
Jeddah, KSA
Delivery Manager
Dubai, UAE
Business Analyst
Jeddah, KSA
Business Analyst
Dubai, UAE
Management Consultant
Jeddah, KSA
Management Consultant
Dubai, UAE
Senior Project Manager
Dubai, UAE