Delivery Manager-Banking/Business Intelligence
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Key skills for this role
About the Role
Datamatics is seeking a Delivery Manager with expertise in Business Intelligence and Banking for a role in Dubai. The ideal candidate has 18+ years of experience, including 10 years in delivery management and 5+ years hands-on with data warehouse projects, preferably in banking.
Key Skills for This Role
Responsibilities
- Own and manage end to end service delivery across multiple projects/accounts
- Ensure timely delivery of projects within defined scope, quality, and cost constraints
- Establish delivery governance models, KPIs, and SLAs
- Monitor project health, identify risks, and implement mitigation strategies
- Act as a mentor for technical solutions as and when required
- Provide Data Warehouse and Business Intelligence subject matter expertise and leadership
- Support in presales & create / review estimations
- Upsell/cross sell/dig avenues of growth
- Act as the primary point of contact for delivery related client interactions
- Build strong relationships with key client stakeholders
- Ensure client satisfaction through proactive communication and issue resolution
- Conduct regular service review meetings and reporting
Requirements
- Graduate – B.E/B.Tech IT/CS with above 60% aggregate in SSC, HSC & Degree
- Minimum 18 years of experience with 10 years of delivery management experience
- 5+ years hands on experience with managing and leading data warehouse projects, preferably with Banking experience
- Strong knowledge and hands on experience in data warehouse
- Strong understanding of IT service delivery models (AMS, Infrastructure, Cloud, Digital, etc.)
- Experience with Agile, DevOps, ITIL frameworks
- Knowledge of software development lifecycle (SDLC)
- Financial acumen (budgeting, forecasting, margin management)
- Excellent conflict resolution skills
- Strong interpersonal skills
- Excellent verbal and written communication
- Strong stakeholder management and negotiation skills
Full Job Posting
Job Purpose
- We, at Datamatics, are looking out for Delivery Manager Professionals to join our DT team
Key Responsibilities
- Own and manage end to end service delivery across multiple projects/accounts
- Ensure timely delivery of projects within defined scope, quality, and cost constraints
- Establish delivery governance models, KPIs, and SLAs
- Monitor project health, identify risks, and implement mitigation strategies
- Act as a mentor for technical solutions as and when required
- Provide Data Warehouse and Business Intelligence subject matter expertise and leadership
- Support in presales & create / review estimations
- Upsell/cross sell/dig avenues of growth
- Act as the primary point of contact for delivery related client interactions
- Build strong relationships with key client stakeholders
- Ensure client satisfaction through proactive communication and issue resolution
- Conduct regular service review meetings and reporting
Requirements
- Graduate – B.E/B.Tech IT/CS with above 60% aggregate in SSC, HSC & Degree
- Required Minimum18 years of experience with 10 years of delivery management experience
- 5+ years hands on experience with managing and leading data warehouse projects preferably with Banking experience
- Data driven decision making
- Risk assessment and problem solving capabilities
- Ability to establish and maintain effective working relationships with clients, project team members, supervisors, and employees from other departments
- Strong knowledge and hands on experience in data warehouse
- Strong understanding of IT service delivery models (AMS, Infrastructure, Cloud, Digital, etc.)
- Experience with Agile, DevOps, ITIL frameworks
- Knowledge of software development lifecycle (SDLC)
- Financial acumen (budgeting, forecasting, margin management)
- Excellent conflict resolution skills is required
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