DCO Tech 1 Night Shift

The Data Center Operations Technician I supports the day-to-day monitoring and operation of mission-critical data center infrastructure, data center security, and technology systems.

This role is responsible for proactive system monitoring, facility inspections, documentation, and timely escalation of issues to ensure uptime, safety, and compliance with established procedures.

The DCOT1 works under the guidance of DCOT2, and Data Center Operations leaders within a 24x7 operational environment.

• Monitor and respond to alerts from: UPS systems, generators, PDUs, and electrical distribution Cooling systems (CRAC/CRAH and mechanical systems) Environmental, leak detection, and fire protection systems Access control, CCTV, BMS, and DCIM platforms
• UPS systems, generators, PDUs, and electrical distribution
• Cooling systems (CRAC/CRAH and mechanical systems)
• Environmental, leak detection, and fire protection systems
• Access control, CCTV, BMS, and DCIM platforms
• Identify abnormal or high-impact conditions and escalate per runbooks
• Conduct routine facility walkthroughs (minimum once per shift) and record system readings
• Support preventative maintenance activities
• Provide basic remote hands support
• Provide local access and vendor escort as required

• Triage alarms and initiate appropriate escalation
• Support resolution of facility or customer-impacting issues
• Participate in incident bridge calls as directed
• Assist in execution of approved MOPs under supervision
• Monitor systems during maintenance windows and validate post-maintenance system status
• Ensure change and ticket documentation is accurate and complete