DCO Tech 1 Night Shift

• Triage alarms and initiate appropriate escalation
• Support resolution of facility or customer-impacting issues
• Participates in incident bridge calls as directed
• Assists in execution of approved MOPs under supervision
• Monitors systems during maintenance windows and validate post-maintenance system status
• Ensures change and ticket documentation is accurate and complete

• Monitors physical access control systems
• Support badge provisioning and visitor access processes
• Identify and report security anomalies (e.g., tailgating, unauthorized access)
• Maintain accurate, audit-ready logs
• Follow established safety procedures and operational standards

• Ability to walk up to one mile during facility inspections and operational activities
• Ability to lift up to 50 lbs as needed

• 0–3 years of experience in data center, facilities, electrical, HVAC, or related technical environment
• Exposure to mission-critical systems such as electrical distribution, UPS, generators, cooling, or fire protection systems preferred
• Ability to follow established processes and procedures
• Strong written and verbal communication skills
• Ability to multitask and prioritize competing tasks
• Strong documentation discipline using ticketing systems
• High situational awareness and self-motivation

Scope of Authority

• Executes routine monitoring and operational tasks under supervision
• Escalates abnormal conditions per documented procedures
• Does not independently execute high-risk switching operations
• Supports Senior DCOTs, Engineering, and Operations leadership during incidents and maintenance

Novva offers a comprehensive benefits package including health, dental, vision, PTO, supplemental benefits, and retirement 401k employer matching.