Data & Technology Director
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Key skills for this role
About the Role
Bayt Al-Tawabel seeks an experienced Data & Technology Director to lead data strategy, enterprise systems, IT infrastructure, cybersecurity, and digital technology roadmap across a multi-location business.
Key Skills for This Role
Responsibilities
- Lead overall data, technology, IT infrastructure, cybersecurity, and enterprise systems strategy
- Own technology roadmap including POS, ERP, digital ordering, integrations, automation, data platforms, and business applications
- Manage and improve critical systems across all locations to ensure reliability, availability, performance, and scalability
- Lead organization's data strategy by centralizing data sources, improving reporting capabilities, and enabling better decision making
- Develop and improve dashboards, analytics tools, reporting models, and data visibility for stakeholders
- Oversee technology operations including infrastructure, networks, systems, support, cybersecurity, data governance, and analytics
- Lead integration architecture between core systems such as POS, ERP, CRM, ordering platforms, finance systems, and reporting tools
- Manage technology vendors, contracts, service providers, implementation partners, SLAs, and support agreements
- Ensure cybersecurity controls, policies, risk management, incident response, and access management processes are implemented
- Maintain compliance with data protection, cybersecurity, and local regulatory requirements
- Support digital transformation initiatives improving guest experience, operational efficiency, automation, and business growth
- Build and maintain technology policies, governance frameworks, documentation, and standard operating procedures
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Data, Business Technology, or related field
- Minimum 10 years of experience in technology, IT, data, digital transformation, systems, or enterprise applications
- Minimum 5 years of experience in a technology leadership role managing multiple technology functions or teams
- Experience in F&B, retail, hospitality, restaurants, or multi location businesses strongly preferred
- Strong experience with POS systems, ERP systems, digital ordering platforms, integrations, and business applications
- Strong understanding of IT infrastructure, networks, cloud platforms, cybersecurity, system administration, and business continuity
- Experience leading data strategy, data governance, analytics, reporting, and dashboard development
- Strong knowledge of cybersecurity governance, risk management, incident response, access control, and compliance
- Proven experience managing technology vendors, contracts, SLAs, implementation partners, and support providers
- Strong leadership skills with ability to manage technical teams and business stakeholders
- Strong project management, roadmap planning, prioritization, and execution skills
- Excellent communication, reporting, and presentation skills
Full Job Posting
Role Overview
- We are looking for an experienced Data & Technology Director to lead the organization’s data strategy, enterprise systems, IT infrastructure, cybersecurity, and digital technology roadmap across a growing multi location business.
- The role ensures technology and data become strong business enablers, supporting operational efficiency, guest experience, scalability, reporting accuracy, and long term growth.
- The ideal candidate will have strong leadership experience across POS, ERP, integrations, data platforms, analytics, cybersecurity, infrastructure, and technology operations.
Key Responsibilities
- Lead the overall data, technology, IT infrastructure, cybersecurity, and enterprise systems strategy.
- Own the technology roadmap, including POS systems, ERP, digital ordering, integrations, automation, data platforms, and business applications.
- Manage and improve critical systems across all locations to ensure reliability, availability, performance, and scalability.
- Lead the organization’s data strategy by centralizing data sources, improving reporting capabilities, and enabling better business decision making.
- Develop and improve dashboards, analytics tools, reporting models, and data visibility for key stakeholders.
- Oversee technology operations, including infrastructure, networks, systems, support, cybersecurity, data governance, and analytics.
- Lead the integration architecture between core systems such as POS, ERP, CRM, ordering platforms, finance systems, and reporting tools.
- Manage technology vendors, contracts, service providers, implementation partners, SLAs, and support agreements.
- Ensure cybersecurity controls, policies, risk management, incident response, and access management processes are properly implemented.
- Maintain compliance with relevant data protection, cybersecurity, and local regulatory requirements.
- Support digital transformation initiatives that improve guest experience, operational efficiency, automation, and business growth.
- Build and maintain technology policies, governance frameworks, documentation, and standard operating procedures.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Data, Business Technology, or a related field.
- Minimum 10 years of experience in technology, IT, data, digital transformation, systems, or enterprise applications.
- Minimum 5 years of experience in a technology leadership role managing multiple technology functions or teams.
- Experience in F&B, retail, hospitality, restaurants, or multi location businesses is strongly preferred.
- Strong experience with POS systems, ERP systems, digital ordering platforms, integrations, and business applications.
- Strong understanding of IT infrastructure, networks, cloud platforms, cybersecurity, system administration, and business continuity.
- Experience leading data strategy, data governance, analytics, reporting, and dashboard development.
- Strong knowledge of cybersecurity governance, risk management, incident response, access control, and compliance.
- Knowledge of local data protection and cybersecurity regulations is preferred.
- Proven experience managing technology vendors, contracts, SLAs, implementation partners, and support providers.
- Strong leadership skills with the ability to manage technical teams and business stakeholders.
- Strong project management, roadmap planning, prioritization, and execution skills.
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