Data Protection Rights Case Officer

Division: Operations - Communications Department: Communications

Salary: National (Edinburgh and Leeds) ranging from £39,100 to £48,800 and London from £41,600 to £51,900 (salary offered will be based on skills and experience)

This role is graded as: Associate, L8, Corporate

Your external recruitment contact is Raimonda via raimonda.stankute@fca.org.uk

Your internal recruitment contact is Fizah via fizahfarouk.ibrahim@fca.org.uk

Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

Information Disclosure Team who sits within Communications are responsible for managing UK GDPR Rights Requests such as subject access requests alongside Freedom of Information Act (FOIA), UK GDPR and other transparency initiatives such as the Environmental Information Regulations and Re-use of Public Sector Information Regulations. The team plays a key role in helping the FCA meet its statutory obligations, supporting our transparency agenda and ensuring compliance with information rights legislation. This role is critical in managing legal, regulatory and reputational risk, as failure to meet statutory deadlines could result in action from the Information Commissioner's Office (ICO) and impact confidence in the FCA as a regulator.

Experience of handling Data Protection Rights requests, including Data Subject Access Requests, under the UK GDPR and Data Protection Act 2018

Experience of applying legislation, ICO guidance and organisational policies to make sound and defensible decisions

Effective written and verbal communication skills, with the ability to explain complex issues clearly and accurately to a range of audiences

Demonstrated ability to handle several competing tasks and meet deadlines consistently

Demonstrated ability to manage a high-volume caseload, consistently meeting statutory and internal deadlines

Experience of reviewing large volumes of information and preparing accurate, high-quality disclosures, including the use of redaction software and other disclosure tools

Thorough attention to detail and sound judgement when reviewing information, applying exemptions and drafting responses

Demonstrated stakeholder management skills, with experience of providing clear, practical advice and working collaboratively across teams, business areas and senior stakeholder groups

Demonstrated ability to work with minimal supervision while contributing positively to a collaborative, values-led environment where professionalism, accountability and teamwork lead to successful outcomes

SC Clearance is required for this role. You will hold, or be required to obtain, Security Check (SC) level vetting

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Timeline:

Job advert closes: Midnight, 24 September 2026

CV Review/Shortlist: 28 September 2026

Interview: from the 09th October moving forward

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time

SC Clearance is required for this role ( SC Guidance ) - you will hold or will be required to obtain Security Check (SC) level vetting