Data Loss Prevention (DLP) Managed Service

Service Purpose

Service Scope

• The service includes the following activities:
• **Designing, implementing, and maintaining Data Loss Prevention policies** using Microsoft Purview across supported platforms including cloud applications, email systems, endpoints, Microsoft Fabric environments, and AI-enabled workloads.
• **Configuring detection mechanisms** using built-in rules, sensitive information types, and intelligent conditions to identify and prevent unauthorized data sharing.
• **Integrating DLP policies** with organizational data classification and sensitivity labeling frameworks.
• **Ensuring that labeled content triggers appropriate DLP controls** based on sensitivity level and usage context.
• **Monitoring DLP alerts, user activities, and policy violations** through Microsoft Purview dashboards and Activity Explorer.
• **Supporting investigation of data protection incidents** in coordination with the Security Operations Center (SOC).
• **Reviewing sensitive content associated with alerts** through authorized content inspection capabilities.
• **Implementing and maintaining Endpoint DLP policies** to prevent data exfiltration through removable media, printing activities, screen captures, and unauthorized applications.
• **Monitoring device-level activities** to ensure enforcement of unified DLP policies.
• **Generating operational and compliance reports** to evaluate DLP policy effectiveness and identify areas for improvement.
• **Continuously tuning DLP policies** to reduce false positives while maintaining effective data protection.
• **Processing and managing DLP-related service requests** through the organization's Enterprise Management System (EMS).