Data Center Facilities Technician at Salute Mission Critical — Waukee, USA | Base Career

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide.

We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service.

As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.

The Data Center Facilities Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, and fire life safety systems.

The Data Center Facilities Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way.

Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Level I and II, will possess basic and working knowledge respectively, whereas Level III will possess expert knowledge.

Primary Duties within varied scope of work and client expectations will range from:

Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systems
Tests performance of electromechanical assemblies and electronic volt meters
Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
Inspects equipment for defects, leaks, and potential issues
Installs electrical/electronic parts and hardware in housings/assemblies with hand tools
Aligns, fits or assembles component parts using hand/power tools
Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems
Analyze systems to ensure best practice for internal/external customers
Provides feedback on effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs

100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests
100% accurate and timely submission of timesheet documentation in Field Service
100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations
100% completion of required Talent LMS based training courses as assigned
100% adherence to Salute Mission Critical safety standards and best practices
100% adherence to client security/privacy practices and expectations

Tracking and trending MEP system and equipment operational characteristics
Collaborates with fit-outs, system expansions, corrections, upgrades, and equipment commissioning
Collaborates with tracking annual budgets
Relays the status of planned maintenance programs
Required to attend certain high-level meetings and take notes and action items accordingly
Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventive/corrective maintenance activities, and EOPs

Required Qualifications, Skills, and Experience for Success for varied Client SO W:

Education/Experience background

Level I- Associates Degree or minimum of 2 years’ experience in electrical/mechanical industry Level 2- Associates Degree or minimum of 3 years’ experience in electrical/mechanical industry Level 3- Bachelor of Science in Engineering or minimum of 5 years’ experience in electrical/mechanical industry
Level I- Associates Degree or minimum of 2 years’ experience in electrical/mechanical industry
Level 2- Associates Degree or minimum of 3 years’ experience in electrical/mechanical industry
Level 3- Bachelor of Science in Engineering or minimum of 5 years’ experience in electrical/mechanical industry
Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center
Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
Certification in CPR/First Aid, NFPA 70 E, and OSHA, forklift training
Ability to lift 50 lbs or greater

Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
Knowledge of networking concepts
Current knowledge of industrial safety practices
Ability to utilize integrated critical monitoring systems
Possess critical thinking and complex problem solving skills
Excellent written and oral communication skills
Microsoft 365 proficiency
Ticket system literacy
Basic customer service principles

Hand Protection
Hearing Protection
Head Protection
Eye Protection

Ability to lift and carry heavy equipment, up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs, labels, and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver’s license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you.

Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.

Data Center Facilities Technician

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Additional Accountabilities

Level Iii Additional Accountabilities

Preferred Qualifications, Skills, and Experience

Job Hazard Assessment Mitigation Awareness

• Fall Protection And Ladder Safety

Physical Requirements

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