DASaaS Program Manager

Coordinate and schedule site assessments with field teams, engineering and operations resources, and property owners.

Monitor assessment completion and ensure documentation is received and uploaded into company systems.

Work with PM teams to facilitate resolution of site access, scheduling, and logistical challenges.

Track assessment outcomes and coordinate with Engineering for recommended next steps for site qualification.

Coordinate proposal generation and review processes.

Gather required site, engineering, and commercial information to support accurate proposals.

Ensure proposals align with system requirements, pricing standards, and business objectives.

Track proposal status through approval and customer acceptance.

Manage contract workflows from initial draft through execution.

Coordinate reviews with legal, finance, sales, and carrier stakeholders.

Track key contractual milestones, approvals, and execution dates.

Maintain organized contract records and ensure compliance with internal procedures.

Maintain accurate project data within HubSpot and Zeva.

Develop dashboards, reports, and KPI tracking mechanisms to measure program performance.

Monitor pipeline health, assessment completion rates, proposal conversion metrics, and contract execution status.

Provide regular status updates, forecasts, and executive reporting.

Ensure data integrity and process compliance across all project stages.

Partner with Sales, Operations, Engineering, Legal, Finance, and Field Services teams.

Drive accountability for action items and deliverables across multiple stakeholders.

Lead recurring project meetings and communicate status updates effectively.

Identify process improvement opportunities to increase onboarding efficiency and scalability.

You will bring an unwavering focus on the customer by delivering Best-In-Class network performance and exceeding contractual SLAs for response times and network availability.

You will bring a positive can-do attitude that partners with our regional operations teams and finds ways to deliver for our customers.

You will bring a focus on details, process, innovation, and a proactive approach that will help push our service delivery to the next level.

You will help build a Network Services Field and NOC team that delivers an outstanding network performance and customer experience.

BASIC QUALIFICATIONS:

Bachelor's degree in Business, Telecommunications, Project Management, Engineering, or related field, or equivalent experience.

7+ years of project management experience, preferably within telecommunications, wireless infrastructure, DAS, small cell, or network deployment environments.

Demonstrated experience managing large-scale, multi-site deployment programs.

Experience coordinating customer onboarding, site acquisition, or infrastructure deployment projects.

Proficiency with CRM and project tracking platforms, including HubSpot.

Strong analytical and reporting capabilities.

Excellent organizational, communication, and stakeholder management skills.

Ability to manage multiple priorities and deadlines in a fast-paced environment.

PREFERRED QUALIFICATIONS & TRAITS:

Experience working with wireless carriers or telecom infrastructure providers.

Familiarity with DAS, small cell, macro cell, fiber, or network deployment processes.

Experience using Zeva or similar project and deployment management platforms.

PMP, CAPM, or equivalent project management certification.

Experience with contract administration and commercial negotiations.

Direct reports are not anticipated for this role