D365 Developer (CRM)

World Vision Australia has been on an Information Technology refresh journey with the implementation of multi-faceted Dynamics Environments to manage our extensive Grants portfolio, child sponsorship, and many other aspects of relationships with our faithful supporters.

The Dynamics 365 (D365) Developer role exists to deliver analysis, development and configuration services that support the ongoing development, enhancement, maintenance, and use of World Vision Australia’s Business Systems (including, but not limited to, Dynamics 365, ServiceNow, MS Office 365 and Power Platform). The primary focus of the role will be in supporting WVA’s D365 systems. However, there may also be a requirement to support the other listed systems.

As part of this role, you will be required to:

Develop, enhance, configure, test and support WVA business solutions, either directly or by advising others

Determine, administer, and configure business solutions to automate business processes, using forms, workflows, and notifications as appropriate, or other solutions as required

Perform coding to written technical/functional specifications and standards

Demonstrate the ability to work systematically and logically to analyse defects/work requests, identify causes, resolve issues, and anticipate implications

Work on incidents, changes/enhancements, and support project implementations

Develop and support interfaces/integrations between Business Systems and other related systems

Conduct effective unit testing and integration testing to ensure the highest quality products

To be successful in these roles you will;

Be a fast learner, able to work well in a team and work through issues methodically and quickly.