Coordinate application and configuration releases across development, test, staging, and production environments as applicable.
Assist with troubleshooting deployment failures and configuration issues.
Apply AI fundamentals to accelerate application development, scripting, automation, and technical problem-solving.
Evaluate opportunities to incorporate AI capabilities into ServiceNow applications and workflows.
Develop or integrate AI-enabled functions that reduce repetitive manual processes and improve operational efficiency.
Support responsible implementation of emerging AI capabilities within applicable customer cybersecurity and information-assurance requirements.
Active TS/SCI security clearance with a current CI Polygraph.
Demonstrated experience supporting enterprise IT systems in secure or mission-critical environments.
Experience with ServiceNow administration, development, configuration, or integration.
Working knowledge of Linux operating system administration.
Experience supporting AWS cloud environments.
Experience developing or supporting system integrations and APIs.
Ability to troubleshoot complex technical issues spanning applications, infrastructure, databases, and cloud services.
Strong written and verbal communication skills.
Ability to work effectively with technical teams, customers, cybersecurity personnel, and other stakeholders.
Proven experience serving as a ServiceNow Developer and/or ServiceNow Administrator.
Advanced ServiceNow platform configuration and customization experience.
Strong Linux system administration skills.
Experience designing, deploying, or supporting AWS cloud architectures.
Hands-on experience with AWS Lambda and Amazon API Gateway.
Proficiency with JavaScript, particularly within ServiceNow.
Experience administering MariaDB databases.
Experience with Amazon RDS.
Experience designing, developing, and troubleshooting REST APIs or other system integrations.
Experience configuring or administering LDAP and enterprise identity-management solutions.
Knowledge of CI/CD methodologies, pipelines, and automated software deployment.
Experience integrating AI capabilities into enterprise applications or ServiceNow workflows.
Familiarity with cybersecurity controls and secure engineering practices applicable to classified environments.
• AWS Certified Developer
CompTIA Security+ or equivalent DoD 8140/8570-aligned certification, as applicable to the position
About HCI Integrated Solutions
IT Services & Consulting120 employeesFounded 1995
Service-disabled veteran-owned federal contractor providing logistics, information technology, training, and administrative support to government agencies.