Customs Operations Agent

Job Location: Moline, IL

• DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.
• Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

Tasks

Skills and Qualifications

• Maintain positive and professional attitude
• Excellent verbal, written, and interpersonal communication skills
• Act with Integrity and demonstrate loyalty as a representative of the DGF on site at customer
• Ability to learn, follow instructions and apply knowledge across variety of circumstances
• Ability to identify and challenge invoice discrepancies
• Understanding of binding rulings and customs regulations
• Utilize Microsoft Outlook to send and respond to email messages, compose message, use rules and alerts to prioritize work, use folders to organize messages, save and archive email messages, create and edit tasks
• Strong computer skills, including the use of templates in word processing, spreadsheet, and database applications
• Utilize Microsoft I-Share to open, navigate, and upload documents
• HS diploma or GED required
• Bachelors degree preferred or minimum 2 years of experience in customs brokerage
• Have or obtain NCBFFA Certified Customs Specialist certification within 2 years in position
• Have or obtain Customs Brokerage License within 2 years in position

Knowledge

Benefits (All Non-Union Employees)

• * Compensation: Competitive base salary plus role dependent performance-ba sed incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outp atient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
• Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: [1] DHL Careers.
• Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristic s.
• Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 References Visible links 1. https://www.lo gi stics.dhl/us-e n/ home/careers.h tml