Customer Value Architect (Canada, EST, Remote)

Required Qualifications

• 7+ years of experience in customer success, transformation consulting, value consulting, enterprise SaaS, audit, finance, risk, or analytics.
• Demonstrated experience driving adoption, value realization, or business transformation in complex customer environments.
• Experience working with executive sponsors and senior business stakeholders.
• Strong written and verbal communication skills, including executive-facing storytelling.
• Familiarity with audit, finance, accounting, risk, controls, or enterprise data workflows.
• Bachelor’s degree in Business, Accounting, Finance, Economics, Data, Information Systems, or a related field.
• Preferred Qualifications
• CPA, CA, CIA, CISA, CFE, CRMA, PMP, Prosci, or equivalent professional credential.
• Experience in audit analytics, financial risk intelligence, AI-enabled analytics, or enterprise data platforms.
• Experience building customer value frameworks, adoption playbooks, business reviews, or ROI models.
• Experience supporting multi-use-case expansion in enterprise SaaS.
• Background in consulting, professional services, customer success strategy, or transformation advisory.
• Familiarity with ERP systems, financial datasets, audit workflows, or modern data environments.
• Fulfill requirements necessary to obtain full background check.
• Why You’ll Love Being Part of Our Team:
• 📈 Competitive Compensation and Equity 🏠 Flexible Work – Hybrid or Remote 🍏 Comprehensive health benefits and wellness programs 📚 Professional development opportunities 🌴 Flexible Time Off 💰 Company Matched Retirement Plans 🔕 Unplug and recharge - 4 company-wide digital detox days annually
• Equal Opportunity at MindBridge
• At the heart of our global success lies commitment to diversity and inclusion. We rigorously enforce an equal opportunity policy in all aspects of employment, championing merit and qualifications as our benchmarks. MindBridge is a proud equal opportunity employer, embracing applicants of all backgrounds without regard to race, nationality, religion, gender, disability, or any other factors. At MindBridge, we are committed to providing an accessible candidate experience. If you require accommodations during the interview process or beyond, please inform us. We will work with you to provide necessary support and reasonable accommodations while maintaining confidentiality. Your comfort and participation are paramount to us.