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Customer Technical Support Specialist

Harris Computer
Remote, USA
Full-time
Entry
Remote
Discovered 1 weeks ago
Free

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  • Reports to the Director of Operations.
  • Fulfills tasks based on direct manager assignment
  • Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support.
  • Answers customer queries to support telephone out of office hours as and when required.
  • Plans, manages and performs version upgrades, on site and remotely.
  • Be available for On-call support on rotation, evening, weekends and holidays as necessary

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