successfactors
Customer Success Project Manager
Barco NV
Duluth, USA
Onsite
Discovered 3 weeks ago
project managementcustomer success managementstakeholder managementcommunicationproblem-solvingSalesforce
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Role Overview
Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States.
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position.
In the initial phase, you will lead the successful delivery of customer projects.
As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.
Key Skills for This Role
project managementcustomer success managementstakeholder managementcommunicationproblem-solvingSalesforce
Full Job Posting
About the Role
Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States.
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position.
In the initial phase, you will lead the successful delivery of customer projects.
As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.
Key Responsibilities
- Lead the end-to-end execution of customer projects within the Control Rooms business.
- Act as the primary point of contact for customers throughout project implementation.
- Develop and manage project plans, schedules, budgets, risk registers, and communication plans.
- Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners.
- Monitor project progress and proactively manage risks, issues, and dependencies.
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