Customer Success Manager
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Key skills for this role
About the Role
Norbloc builds ecosystems for the sharing of validated data and provides mission-critical applications to financial institutions looking to digitize and improve the efficiency o.
Key Skills for This Role
Responsibilities
- Drive advocacy by turning satisfied clients into references for new prospects
- Collect client feedback and customer success stories to create testimonials and case studies
- Foster direct communication with clients, handle incoming requests and develop trusting relationships, meeting sales targets
- Develop an understanding of norbloc products to provide prospects with accurate information on solutions
- Support the Sales Team internally to create a functional and fun team environment
Requirements
- Great communication and interpersonal skills
- Experience in customer success or similar client facing role
- Ability to build and maintain strong client relationships
Full Job Posting
Company Overview
- Norbloc builds ecosystems for sharing validated data and provides mission critical applications to financial institutions.
- Currently seeing strong international growth across Europe and the MENA region.
- Expanding client portfolio includes government entities and global financial institutions such as HSBC and Emirates NBD.
Role Overview
- Seeking a Customer Success Manager with great communication and interpersonal skills to be part of the commercial team in Dubai, United Arab Emirates.
- Responsible for building and maintaining continuously stronger connections with customers, driving advocacy.
- Full time role based in Dubai, UAE.
Duties and Responsibilities
- Drive advocacy by turning satisfied clients into references for new prospects.
- Collect client feedback and customer success stories to create testimonials and case studies.
- Foster direct communication with clients, handle incoming requests and develop trusting relationships, meeting sales targets.
- Develop an understanding of norbloc products to provide prospects with accurate information on solutions.
- Support the Sales Team internally to create a functional and fun team environment.
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