bamboohr
Customer Success Manager
OneReach.ai
Phoenix, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
Partner with OneReach.ai clients to ensure their successful and ongoing use of the OneReach platform; partner with Pod Leads to ensure the successful delivery of services / solutions; own the day-to-day relationship with clients; and serve as initial point of contact.
CSMs will define the scope of our solution and services, set and manage expectations for timeline / quality; utilize OneReach resources as needed to support projects.; manage project plans, SOWs, resource requirements; engage with sales, support billing, and drive client enablement.
Success Factors
Customer satisfaction with OneReach as an organization, customer adoption, ARR growth
Key Skills
Empathy, problem solving / critical thinking, influential communication
Key Traits
Proactivity, patience, openness to feedback and collaboration, deep care for customer satisfaction, high agency / autonomy
About OneReach.ai
Artificial Intelligence
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at OneReach.ai
Account Director - Austin
Phoenix, USA
Discovered TodayFull-time
Account Director - Phoenix
Phoenix, USA
Discovered TodayFull-time
Strategic Enterprise Sales Executive
Denver, USA
Discovered 1 weeks agoFull-time
Technical Account Manager
Phoenix, USA
Discovered 1 weeks agoFull-time
Sales/Marketing Coordinator
Denver, USA
Discovered 1 weeks agoFull-time
Senior Technical Project Manager - Dallas, TX / Remote
, USA
Discovered 1 weeks agoFull-time
Senior Technical Project Manager - Denver, CO / Remote
, USA
Discovered 1 weeks agoFull-time
Technical Project Manager - Toronto / Remote
, CAN
Discovered 2 weeks agoContract