Customer Success Manager

• Communicate clearly and adapt your style to different audiences
• Have careful organizational discipline and follow through on what you start
• Use customer-first judgment to balance stakeholder needs with company constraints
• Are at your best when systems and priorities shift, and are comfortable learning new tools
• Take ownership and have a track record of seeing things through

Want to read the full job description?

Customer Success Manager JD

What's in it for you?

• Robust health, dental, and vision coverage that starts on day 1
• 401(k) with 4% match, vests immediately after a 90-day waiting period
• Flexible PTO that grows over time
• 10 paid holidays, including 2 floating holidays
• Monthly team events

Click here to view our full benefits overview.

Compensation: $70,000 - $85,000, plus annual bonus

We're building something big, and we want good people along for the ride.

If that sounds like you, we'd love to hear from you.

Apply today.

At viaPhoton, we are committed to furthering our culture of inclusion.

We reinforce this through our core values and beliefs as well as our processes and strategic goals.

We remind team members to seek various viewpoints, learn and be hungry with curiosity, and gain trust.

We are an equal opportunity employer and make all employment decisions based on merit and qualifications. We do not discriminate on the basis of race, color, ethnic or national origin, religion or belief, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, health condition, genetic information, marital or family status, military or veteran status, socioeconomic background, or any other status protected by applicable law.

We provide reasonable accommodations and adjustments throughout the hiring process.

If you need one, please let us know.

Any personal data you share with us is handled confidentially and in line with applicable data protection law.