Customer Success Manager

2–3 years of experience in high volume account management, client management, or customer success at a B2B SaaS company Extra points for startup experience!

Extra points for startup experience!

A resourceful, self-starting attitude, paired with endless curiosity and a genuine excitement to learn and teach.

Strong public speaking, presentation, and relationship-building abilities.

You incorporate AI into your daily workflow – not as a nice-to-have, but as a core working habit. We're looking for someone who actively finds smarter ways to do their job and stays curious about what's possible as the tools evolve.

Exceptional organization and ambition

Bonus points for: Media buying/performance marketing experience, particularly in paid social (e.g., Meta, TikTok, Youtube), in roles such as Growth Marketing Creative Strategist, Performance Marketing Manager, or Paid Social Specialist. An understanding of the importance of creative in the paid media landscape Experience in the hospitality industry

Media buying/performance marketing experience, particularly in paid social (e.g., Meta, TikTok, Youtube), in roles such as Growth Marketing Creative Strategist, Performance Marketing Manager, or Paid Social Specialist.

An understanding of the importance of creative in the paid media landscape

Experience in the hospitality industry

Competitive compensation package : We offer competitive compensation, including equity for all employees, health benefits from day one, a monthly health & lifestyle stipend to support your well-being, 20 days of PTO, and a $1,500 work-from-home stipend.

Remote-first with hybrid flexibility : We're a remote-first company with team members spanning Canada, the U.S., and beyond, but also have office spaces in 4 main hubs (Toronto, Montreal, Vancouver, and Porto) for optional hybrid work.

Growth that speaks for itself : Motion has strong product-market fit, 2.5x YoY growth, second-time founders with deep industry knowledge, and $30M in Series B funding to fuel our momentum.

Opportunity for impact : As an early team member, your contributions will directly shape the product, team, and the future of the company. If you're excited about building, you’ll thrive here!

Award-winning team : We're a low-ego, high-performing team that was just ranked #19 on G2's list of Best Canadian Software Companies for 2026.

Team connection: Virtual: Day-to-day, we use Roam, an AI-powered virtual office platform that fosters spontaneous collaboration, drop into meetings or quick chats, and interact with colleagues for a simulated, "live" digital headquarters. In-person: Outside of the option to go to one of our offices, our team gets together for a team offsite once/year, and we have a company retreat every summer.

Virtual: Day-to-day, we use Roam, an AI-powered virtual office platform that fosters spontaneous collaboration, drop into meetings or quick chats, and interact with colleagues for a simulated, "live" digital headquarters.

In-person: Outside of the option to go to one of our offices, our team gets together for a team offsite once/year, and we have a company retreat every summer.