successfactors
Customer Success Manager
Syntax
Remote, IND
Full-time
Senior · 5+ years experience
Remote
Discovered 3 weeks ago
OracleSAPAWSGoogle CloudSAP S/4HANA CloudSAP Digital Manufacturing Cloud for Execution
Free
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Role Overview
Customer Success Manager Location: India - Remote About the Role We are seeking a highly experienced and proactive Customer Success Manager to join our dynamic team in Mexico.
In this role, you will be the trusted advisor and advocate for our enterprise customers, ensuring they achieve maximum value from our solutions while fostering long-term partnerships.
This position requires a deep understanding of customer communication, escalation management, executive business reviews, and contract management, complemented by expertise in public clouds, SAP, & Oracle (particularly SAP & Oracle solutions), and cloud technologies.
Key Skills for This Role
OracleSAPAWSGoogle CloudSAP S/4HANA CloudSAP Digital Manufacturing Cloud for Execution
Full Job Posting
Customer Success Manager
Hyderabad, TG, IN, 500032
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Job Description: Customer Success Manager Location
- India - Remote About the Role We are seeking a highly experienced and proactive Customer Success Manager to join our dynamic team in Mexico. In this role, you will be the trusted advisor and advocate for our enterprise customers, ensuring they achieve maximum value from our solutions while fostering long-term partnerships. This position requires a deep understanding of customer communication, escalation management, executive business reviews, and contract management, complemented by expertise in public clouds, SAP, & Oracle (particularly SAP & Oracle solutions), and cloud technologies. Key Responsibilities 1. Customer Communication & Relationship Management: ◦ Build and nurture strong, long-term relationships with enterprise customers, ensuring satisfaction and loyalty. ◦ Serve as the primary customer point of contact for service engagement, ensuring a consistent, responsive, and high-quality customer experience .
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