Customer Service
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Key skills for this role
About the Role
Provide courteous customer service, assist with membership issues, enforce policies, and operate membership software while meeting key performance indicators.
Key Skills for This Role
Full Job Posting
Overview
1.
To be courteous and welcoming to all club members
2.
To assist and troubleshoot any membership issues
3.
To fix any entry issues
4.
To enforce membership policies at all times
5.
To create a friendly first impression to all members and prospective members
6.
To problem solve and escalate as required
7.
To operate the membership software
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