indeed
Customer Service Supervisor
Cleanpro Cleaning Services LLC
Abu Dhabi, UAE
Full-time
Senior
Onsite
AED 6,000/month
Discovered 6 days ago
Customer service operationsTeam supervision and leadershipEnglishArabicComplaint resolutionProblem-solving
Free
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Customer service operationsTeam supervision and leadershipEnglish
Role Overview
The employer is seeking an experienced Customer Service Supervisor.
The role supervises daily customer service operations and maintains a seamless, high-end client experience aligned with premium brand standards.
The role requires specialization in couture and rare fabric restoration, including repairing, cleaning, and delicate washing.
Key Skills for This Role
Customer service operationsTeam supervision and leadershipEnglishArabicComplaint resolutionProblem-solving
Full Job Posting
Industry Context
The role is in luxury retail, hospitality, and premium garment care.
Role Overview
The employer is seeking an experienced Customer Service Supervisor.
The role supervises daily customer service operations and maintains a seamless, high-end client experience aligned with premium brand standards.
The role requires specialization in couture and rare fabric restoration, including repairing, cleaning, and delicate washing.
Experience Requirements
- At least 5–8 years of customer service experience working with rare and high-end textiles.
- At least 2 years of supervisory or team leadership experience.
- Background in luxury retail, hospitality, premium garment care, or high-end laundry services.
- Experience with VIP or high-profile clientele is highly preferred.
Mandatory Skills
- Fluency in English and Arabic.
- Strong leadership and team management abilities.
- Excellent professional and diplomatic communication skills.
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