Customer Service Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for a dedicated and professional Customer Service Specialist to join our team and deliver an exceptional customer experience.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a dedicated and professional Customer Service Specialist to join our team and deliver an exceptional customer experience.
The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring the highest levels of customer satisfaction
Key Responsibilities
Manage customer inquiries via phone, email, and WhatsApp
Resolve complaints and provide appropriate solutions in a timely manner
Follow up with customers to ensure their issues are fully resolved
Coordinate with internal teams to improve processes and customer experience
Maintain accurate records of customer interactions in CRM systems
Provide clear and professional information about products/services
Contribute to achieving KPIs and customer service targets
Qualifications & Requirements
Minimum of 3 years of experience in customer service, preferably in e-commerce
Excellent communication and problem-solving skills
Ability to manage multiple tasks under pressure
Proficiency in Microsoft Office and customer service software
Previous experience with CRM systems
Fluency in Arabic and English (written and spoken)
Please note: Applications that do not meet the above requirements will not be considered
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Florose
Art Director
Jiddah, KSA
Florose seeks an Art Director to own the visual identity across all touchpoints, including app, website, social media, in-store, packaging, and campaigns. This hands-on leadership role involves setting creative direction
Media Buyer / Performance Marketer
Jiddah, KSA
Florose is seeking a Media Buyer / Performance Marketer with strong hands-on experience in mobile app and e-commerce performance marketing. The role involves planning, launching, and optimizing paid campaigns across Meta
مدير مبيعات
Riyadh, KSA
Florose is seeking a Sales Manager with strong B2B sales experience to lead sales strategy, develop partnerships, and drive growth. Requires 5+ years in sales management, B2B experience, and preferably background in gift
Media Buyer / Performance Marketer
Jiddah, KSA
We are looking for a highly driven Media Buyer / Performance Marketer to join our growing team. The ideal candidate should have strong hands-on experience in both mobile applications and e-commerce performance marketing,
Marketing Specialist
Jeddah, KSA
We are looking for a creative Marketing Specialist who combines strong content writing skills with social media management expertise. The candidate will be responsible for creating engaging content, managing digital plat
Partnerships & Corporate Relations Specialist
Jeddah, KSA
We are seeking a Partnerships & Corporate Relations Specialist with exceptional communication skills and a strong ability to build and maintain strategic networks. Your primary role will be to identify, establish, and de
Graphic Designer – AI Artist
Jeddah, KSA
الوصف الوظيفي : نبحث عن مصمم جرافيك متمرس يمتلك خبرة قوية في بناء وتطوير الهويات البصرية وإنتاج محتوى احترافي لوسائل التواصل الاجتماعي، مع قدرة واضحة على تحويل الأفكار إلى تجارب بصرية مؤثرة تعكس هوية العلامة التجارية بدق
TikTok Videographer & Content Creator
Jeddah, KSA
We’re looking for a highly creative TikTok Videographer who knows how to shoot, edit, and create content that actually performs Key Responsibilities: \ Shoot and produce TikTok & short-form videos (Reels / Shorts) \ Plan
Art Director
Jiddah, KSA
Media Buyer / Performance Marketer
Jiddah, KSA
مدير مبيعات
Riyadh, KSA
Media Buyer / Performance Marketer
Jiddah, KSA
Marketing Specialist
Jeddah, KSA
Partnerships & Corporate Relations Specialist
Jeddah, KSA
Graphic Designer – AI Artist
Jeddah, KSA
TikTok Videographer & Content Creator
Jeddah, KSA