Customer Service Role/ sales
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Key skills for this role
About the Role
Ace Marketing is seeking a Customer Service/Sales Representative to handle outbound and inbound calls, promote products, and close deals. The role requires strong communication, persuasion, and CRM skills.
Key Skills for This Role
Responsibilities
- Make outbound calls to potential customers to promote products or services
- Handle inbound calls and respond to customer inquiries
- Explain product features, benefits, and pricing clearly
- Generate leads and follow up on prospects
- Maintain and update customer databases (CRM)
- Achieve daily/weekly/monthly sales targets
- Handle objections and resolve customer concerns effectively
- Build and maintain strong customer relationships
- Record call details and sales information accurately
Requirements
- Strong verbal communication and interpersonal skills
- Good persuasion and negotiation abilities
- Basic computer knowledge (MS Office, CRM tools)
- Ability to handle rejection and work under pressure
- Customer focused mindset
- High school diploma or graduation
- Previous experience in telesales, telemarketing, or customer service (preferred)
Full Job Posting
Job Overview
- A Telesales Executive is responsible for generating sales over the phone by contacting potential or existing customers, promoting products/services, and closing deals.
Key Responsibilities
- Make outbound calls to potential customers to promote products or services.
- Handle inbound calls and respond to customer inquiries.
- Explain product features, benefits, and pricing clearly.
- Generate leads and follow up on prospects.
- Maintain and update customer databases (CRM).
- Achieve daily/weekly/monthly sales targets.
- Handle objections and resolve customer concerns effectively.
- Build and maintain strong customer relationships.
- Record call details and sales information accurately.
Required Skills & Qualifications
- Strong verbal communication and interpersonal skills.
- Good persuasion and negotiation abilities.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to handle rejection and work under pressure.
- Customer focused mindset.
- High school diploma or graduation (depending on company requirement).
Preferred Qualifications
- Previous experience in telesales, telemarketing, or customer service.
- Familiarity with sales techniques and CRM software.
- iGaming/Forex experience.
Compensation & Work Conditions
- Pay: AED 3,000.00 AED 3,100.00 per month.
- Remote work, Day Shift.
- Performance based incentives and bonuses.
- Work Location: Hybrid remote in Dubai.
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