Customer Service Representative

Assist with month-end inventory counts and reconciliations.

Investigate and resolve discrepancies between system inventory and physical counts.

Reconcile inventory balances between customer records and on-site inventory.

Support root cause analysis and corrective actions related to inventory variances.

Conduct cycle counts and location audits throughout the month to maintain inventory accuracy.

Prepare weekly and month-end reports.

Complete month-end storage calculations for customer invoicing.

Ensure all orders are accurately entered and posted within company systems.

Maintain organized daily and monthly filing systems.

Monitor office supply inventory and notify the Operations Supervisor of replenishment needs.

Assist with maintaining clean and organized office and common work areas as required.

Excellent customer service skills with the ability to build and maintain positive customer relationships.

Strong administrative and organizational skills with the ability to manage multiple priorities.

Excellent verbal and written communication skills.

Professional and courteous phone etiquette.

Strong interpersonal skills with the ability to work effectively with customers, carriers, and internal teams.

Ability to thrive in a fast-paced, multi-tasking environment.

Proficient computer skills and experience working with various software applications.

Strong attention to detail and commitment to accuracy.

Effective problem-solving and issue-resolution skills.

Ability to work independently while contributing to a collaborative team environment.

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits

Paid vacation, sick time, and company holidays

Paid time off for volunteer activities to help give back to our communities

Tuition Reimbursement Program to achieve your educational goals

Continuous learning and career development

We make safety a part of every decision

We make safety personal

We have the courage to intervene