Customer Service Representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Twenty Three Flowers & Chocolate is seeking a Customer Service Representative to handle in-store and remote orders, coordinate with the team, and ensure accurate and timely delivery.
Key Skills for This Role
Responsibilities
- Assist customers in store in a professional and friendly manner
- Handle customer orders through WhatsApp and phone calls
- Enter orders accurately into the system
- Follow up on orders and ensure they are prepared correctly and on time
- Coordinate with staff and monitor order progress
- Follow up on payments and invoices
- Communicate with customers regarding their order status
- Take full responsibility for orders from receipt until delivery
Requirements
- Fluent in Arabic and English
- Minimum 2 years of experience in customer service
- Strong communication and customer service skills
- Organized and able to work under pressure
- Attention to detail and ability to manage multiple orders efficiently
Full Job Posting
Overview
- We are looking for a Customer Service Representative to join our flower and gifts shop team. The role involves handling customer orders, coordinating with the team, and ensuring all orders are completed accurately and delivered on time.
Job Responsibilities
- Assist customers in store in a professional and friendly manner.
- Handle customer orders through WhatsApp and phone calls.
- Enter orders accurately into the system.
- Follow up on orders and ensure they are prepared correctly and on time.
- Coordinate with staff and monitor order progress.
- Follow up on payments and invoices.
- Communicate with customers regarding their order status.
- Take full responsibility for orders from the moment they are received until delivery.
Requirements
- Fluent in Arabic and English.
- Strong communication and customer service skills.
- Organized and able to work under pressure.
- Attention to detail and ability to manage multiple orders efficiently.
- Minimum 2 years of experience in customer service is required.
Salary
- Monthly salary + Commission on sales.
- Pay: From AED2,000.00 per month
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Twenty Three Flowers & Chocolate
Customer Service Representative
Al-Ayn, UAE
We are looking for a Customer Service Representative to join our flower and gifts shop team. The role involves handling customer orders, coordinating with the team, and ensuring all orders are completed accurately and de
Cashier & Order Coordinator (Florist Shop)
Al-Ayn, UAE
We are looking for a friendly, detail-oriented Cashier & Order Coordinator to join our team at a flower shop in Al Ain. This role is ideal for someone who enjoys customer interaction, has strong sales skills, and can man