linkedin
Customer Service Representative (Remote)
PULSE MENA
Remote, KSA
Full-time
Executive
Remote
Discovered 1 weeks ago
Customer serviceVerbal and written communicationActive listeningProblem solvingCRM systemsEmail and web applications
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Customer serviceVerbal and written communicationActive listening
Role Overview
Serve as a primary point of contact for customers and help resolve questions, concerns, and product or service issues.
Work independently as part of a remote customer support team while maintaining consistent, professional service.
Key Skills for This Role
Customer serviceVerbal and written communicationActive listeningProblem solvingCRM systemsEmail and web applications
Full Job Posting
Role Overview
Serve as a primary point of contact for customers and help resolve questions, concerns, and product or service issues.
Work independently as part of a remote customer support team while maintaining consistent, professional service.
Customer Support
- Respond to inquiries through phone, email, live chat, and other support channels.
- Provide information about products, services, policies, orders, accounts, billing, and procedures.
- Troubleshoot issues, provide step-by-step guidance, resolve complaints, and escalate unresolved matters.
- Follow up with customers and ensure questions receive clear and complete answers.
Customer Experience and Administration
- Build positive customer relationships and maintain a customer-first approach.
- Document interactions and resolutions, update account records, and process orders, returns, refunds, cancellations, payments, or service requests.
- Monitor support tickets, use internal knowledge bases, and collaborate with other departments.
- Protect customer information and follow privacy, security, and confidentiality procedures.
Remote Work
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at PULSE MENA
Remote Customer Support Agent
Riyadh, KSA
ExecutiveFull-time
PULSE MENA is seeking a remote customer support agent to assist customers through phone, email, live chat, and other channels. The role requires strong communication, problem-solving, empathy, accurate recordkeeping, and
Discovered YesterdayView →
Customer Service Agent (Remote)
Riyadh, KSA
ExecutiveFull-time
PULSE MENA is seeking a customer-focused Customer Service Agent to support customers across phone, email, live chat, and other channels. The role requires strong communication, problem-solving, computer proficiency, accu
Discovered YesterdayView →
Remote Customer Service Representative
Riyadh, KSA
ExecutiveFull-time
PULSE MENA is seeking a remote Customer Service Representative to support customers through phone, email, chat, and other channels. The role requires strong communication, problem-solving, computer, organizational, and c
Discovered YesterdayView →
Customer Experience Associate (Remote)
Riyadh, KSA
EntryFull-time
PULSE MENA is seeking a Customer Experience Associate to support customers through phone, email, chat, and other channels. The role focuses on resolving inquiries, documenting interactions, processing service requests, a
Discovered YesterdayView →
Customer Service Associate (Remote)
Riyadh, KSA
ExecutiveFull-time
PULSE MENA is seeking a customer-focused Customer Service Associate to support customers across phone, email, live chat, and other channels. The role requires strong communication, problem-solving, computer proficiency,
Discovered YesterdayView →
Remote Customer Care Specialist
Riyadh, KSA
EntryFull-time
PULSE MENA is seeking a Customer Care Specialist to support customers through phone, email, chat, and other channels. The role focuses on resolving inquiries, documenting interactions, processing service requests, and co
Discovered YesterdayView →
Customer Care Representative (Remote)
Riyadh, KSA
ExecutiveFull-time
PULSE MENA is seeking a customer-focused Customer Care Representative to support customers across phone, email, live chat, and other channels. The role requires strong communication, problem-solving, computer proficiency
Discovered YesterdayView →
Customer Support Representative (Remote)
Riyadh, KSA
EntryFull-time
PULSE MENA is seeking a customer-focused Customer Support Representative to assist customers across phone, email, chat, and other support channels. The role requires strong communication, problem-solving, computer skills
Discovered YesterdayView →
Remote Customer Support Agent
Riyadh, KSA
Discovered YesterdayFull-time
Customer Service Agent (Remote)
Riyadh, KSA
Discovered YesterdayFull-time
Remote Customer Service Representative
Riyadh, KSA
Discovered YesterdayFull-time
Customer Experience Associate (Remote)
Riyadh, KSA
Discovered YesterdayFull-time
Customer Service Associate (Remote)
Riyadh, KSA
Discovered YesterdayFull-time
Remote Customer Care Specialist
Riyadh, KSA
Discovered YesterdayFull-time
Customer Care Representative (Remote)
Riyadh, KSA
Discovered YesterdayFull-time
Customer Support Representative (Remote)
Riyadh, KSA
Discovered YesterdayFull-time