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We're on the lookout for multiple Customer Service Representatives to join our Maroochydore Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities.
We're on the lookout for multiple Customer Service Representatives to join our Maroochydore Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities.
Service Excellence Superpower : Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment.
Fountain of Knowledge : Become a trusted resource, providing comprehensive information on government programs and processes with an in-depth knowledge base at your fingertips.
Human-First Approach: Consistently maintain a positive, empathetic, and professional approach in every interaction.
Problem-solving Pro : Master complex enquiries, leveraging your in-depth knowledge and sharp problem-solving skills.
You Love & Respect the Detail - Accurately capture customer details and log interactions in our intuitive CRM system.
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Enjoy financial & non-financial incentives - We celebrate & reward our team members as part of our high-performance culture.
Career Growth - We move at pace, so do our team members when it comes to career progression & development. This is a differentiator - with a global footprint, internal career pathways are a lived reality.
Health & Well-being - We care about more than just your work. We empower our team with resources for a healthier, safer life—both on and off the clock. This includes a robust wellness program and a 24/7 personal safety and support service.
Employee discounts - Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment. Our employee benefits provider Flare can help you save every day with well-known brands.
Employee Referral Program - we reward our employees for helping us find top talent. Refer a candidate and you could receive a bonus.
Probe CX is a global business of 9,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.
If you have previously worked in retail, hospitality, admin or a call centre - we would love to hear from you as we value your transferrable skills!
Verified company details for this employer are not available yet.
Full Time, Part Time
Entry
Onsite
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