avature
Customer Service Representative
Imperial Brady
Hot Springs, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 2 days ago
Microsoft Office
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Microsoft Office
Role Overview
The Customer Service Representative (CSR) supports the Sales Team and customers by providing timely and accurate product and service information.
This role plays a vital part in managing customer accounts, resolving issues, and ensuring positive customer experience through effective communication, organization, and problem-solving skills.
Key Skills for This Role
Microsoft Office
Full Job Posting
Job Description
The Customer Service Representative (CSR) supports the Sales Team and customers by providing timely and accurate product and service information. This role plays a vital part in managing customer accounts, resolving issues, and ensuring positive customer experience through effective communication, organization, and problem-solving skills.
Responsibilities Include:
Serve customers and sales staff by providing product/service information and resolving issues
Maintain and update customer accounts accurately
Resolve customer concerns by clarifying the issue, identifying solutions, and
communicating resolutions clearly
Build strong working relationships with assigned customers and internal reps
Maintain a clean and organized workspace
Provide flexible support to other departments as needed
Communicate with professionalism, maintaining a positive and friendly attitude
Maintain confidentiality of company and customer proprietary information
Other duties as assigned
The Ideal Candidate Will Have:
Minimum of 2 years of customer service experience, preferably in distribution or manufacturing
High School Diploma or GED
Strong written and verbal communication skills
Professional phone etiquette and active listening abilities
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Imperial Brady
Inventory Management Analyst
, CAN
JuniorTemporary
The employer is seeking an Inventory Management Analyst to manage replenishment, forecasts, purchase orders, and inventory performance across multiple warehouses. Candidates need bilingual English and French communicatio
Discovered YesterdayView →
Non-CDL Driver
Fort Worth, USA
Discovered YesterdayFull-time
Non-CDL Driver (Transportation)
North Salt Lake, USA
Discovered YesterdayFull-time
Inventory Management Analyst
, CAN
Discovered YesterdayTemporary
Driver-CDL
Las Vegas, USA
Discovered YesterdayFull-time
Warehouse Supervisor
Livermore, USA
Discovered 2 days agoFull-time
Service Technician
Auburn, USA
Discovered 2 days agoFull-time
Night Warehouse Associate
Salt Lake City, USA
Discovered 2 days agoFull-time
Driver - CDL B
Scranton, USA
Discovered 2 days agoFull-time