Customer Service Representative

At Fix-It 24/7, we’re not your typical call center—we’re a high-energy, team-first environment where we work hard, win together, and have fun doing it.

From office competitions and prizes to rotating DJs and team events, we believe in creating a workplace people actually enjoy coming to. If you’re looking for a career—not just a job—with a company that invests in you, this is it.

As a Customer Service Representative, you are the first impression of our company and a key part of our success. You’ll help customers by answering calls, understanding their needs, and scheduling service with urgency and care.

This role is perfect for someone who thrives in a fast-paced environment, enjoys helping people, and wants to earn more through performance-based incentives.

Answer inbound calls from new and existing customers

Schedule service appointments efficiently and accurately

Make outbound calls to follow up and generate additional opportunities, and schedule maintenance to our membership clients

Get clients involved in our membership

Provide a high level of customer service on every interaction

Strong communication skills (verbal & written)

Excellent phone presence and active listening skills

Ability to multitask and stay organized in a fast-paced environment

Positive attitude and team-oriented mindset

Reliable and punctual

Preferred Trade experiance

We give you the tools, training, and support to succeed—and the opportunity to grow your career in a rapidly expanding company. If you’re competitive, motivated, and ready to be part of a team that wins together, apply today!