Customer Service Representative
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Key skills for this role
About the Role
Aber Testing seeks a Customer Service Representative in Dubai to handle inbound/outbound interactions, provide product information, and achieve performance targets. Requires 1-2 years telesales or customer service experience and fluency in English; Hindi preferred.
Key Skills for This Role
Responsibilities
- Handle inbound and outbound customer interactions professionally
- Provide accurate information about products and services
- Assist customers with inquiries and ensure a high level of customer satisfaction
- Follow up with potential and existing customers
- Maintain and update customer records in the system
- Achieve individual and team performance targets
- Work closely with other departments to ensure excellent customer service delivery
Requirements
- Minimum 1–2 years of experience in telesales, customer service, or a similar role
- Strong communication and interpersonal skills
- Fluent in English
- Ability to work in a target driven environment
- Good computer and customer service skills
- Positive attitude and professional appearance
- Hindi language skills preferred
Full Job Posting
Job Overview
- We are seeking motivated and customer focused Customer Service Representatives to join our growing team in Dubai.
- The ideal candidate should possess strong telesales experience, excellent communication skills, and the ability to build positive relationships with customers while achieving performance targets.
Key Responsibilities
- Handle inbound and outbound customer interactions professionally
- Provide accurate information about products and services
- Assist customers with inquiries and ensure a high level of customer satisfaction
- Follow up with potential and existing customers
- Maintain and update customer records in the system
- Achieve individual and team performance targets
- Work closely with other departments to ensure excellent customer service delivery
Requirements
- Minimum 1–2 years of experience in telesales, customer service, or a similar role
- Experience in driving institutes, training centers, rental services, or related industries will be an advantage
- Strong communication and interpersonal skills
- Fluent in English; Hindi language skills are preferred
- Ability to work in a target driven environment
- Good computer and customer service skills
- Positive attitude and professional appearance
Pay
- AED 2,750.00 per hour
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